For-Users/FAQ.md

@@ -2,11 +2,18 @@
 This is a listing of frequently asked questions. They are grouped by service.
 
 ## GitLab
+**Q: What is GitLab?**
+
+**A:** GitLab is the platform we use for version control, otherwise called configuration management. We set it up as a method to track issues and comments regarding a product, as well as to better conduct betas.
+
 **Q: How do I add projects or create groups on GitLab?**
 
 **A:** Please ask @nguyenkvvn or @boostwillis on RocketChat. While GitLab is open to any DD user to participate (i.e, comment, report issues, participate in betas), only approved developers are able to create repositories.
 
 ## GitLab Pages
+**Q: What are GitLab Pages?**
+**A:** They're basically static websites hosted off of our GitLab server.
+
 **Q: How do I create a webpage for my project?**
 **A:** See this guide: https://gitlab.deterrencedispensed.com/deterrence-dispensed/information-and-tutorials/-/wikis/For-Developers/How-to-create-a-static-webpage-with-GitLab-Pages
 
@@ -14,4 +21,8 @@ This is a listing of frequently asked questions. They are grouped by service.
 **A:** Yes, the pages you create are public facing and are visible to the entire world.
 
 ## RocketChat
-tbd
\ No newline at end of file
+**Q: What is RocketChat?**
+**A:** RocketChat is our replacement for Keybase after they purged all 3D printed content. It's our forum for us and our users to mingle, get help, and share their creations.
+
+**Q: Is RocketChat secure? Is it end-to-end encrypted?**
+**A:** RocketChat is **NOT** end-to-end encrypted. Don't share anything in RocketChat you are not willing to send over a text message.
\ No newline at end of file